The importance of digitally enabling all functions to strengthen Maisons
800 students, 4 inspiring LVMH talents, one topic: “Crafting the customer experience of tomorrow”.
All the ingredients for success were on hand for our latest event at Università Bocconi on February 12th. Our digital experts from LVMH, Loro Piana and Fendi came together to discuss how they constantly look into the future and welcome innovations to strengthen the interaction between luxury and digital.
They emphasized the importance of digitally enabling all functions to strengthen Maisons’ omnichannel strategies and serve increasingly connected customers through personalization, optimization and customer experience.
Thank you Elise, Alice, Anne and Marie Gabrielle for sharing your vision on the digital reality of LVMH.
Your commitment to constantly challenge yourself to set new standards and break new ground truly contributes to the success of our Maisons.